Your 24/7 Wellbeing Companion
For your good days, bad ones, and everything in between
With Intellect, you have convenient access to effective mental health care, from self-guided tools and assessments to on-demand 1-to-1 clinical support.
Get started with Intellect today
1. Visit app.intellect.co or click the link above and click Sign up
2. Enter code SH007
3. Select your language, then sign up using your employee ID
Access Intellect on the go!
Download the Intellect app on your mobile phone by tapping the buttons below or scanning the QR code
Set up your Account with Access Code
1. Select I’m new here
2. Select With your organisation
2. Enter code SH007 and tap Continue
3. Select your language then sign up using your employee ID
Thrive in life and overcome whatever comes your way
Whether you want to build resilience, better manage your emotions, enhance your skills, or know yourself better, Intellect gets you closer to your goals. And it works! With Intellect:
81% of employees reported improved ability to regulate their emotions
93% of employees experienced a decrease in anxiety levels after 4-6 weeks of utilisation
76% of employees reported increased ability for coping with challenges
Find the right care for you
Self-care tools
Feel better with rescue sessions, build skills with learning paths, and discover yourself through assessments and journals
1-to-1 professional support
Connect with certified clinical psychologists who speak your language to support you in your goals
Crisis helpline
Get immediate support and access clinical providers for higher touch care
Get culturally relevant care, confidentially
You deserve to work with someone who gets you. With Intellect, you’ll be able to choose from an extensive network of local providers accessible in 100+ countries and available in 120+ languages.
Plus, with a privacy-first platform, rest assured you can seek care in a safe, confidential space. Intellect will never disclose personal information to your employer.
Explore Intellect
FAQ
For our full list of FAQs, please refer to our Help Centre.
Introducing Intellect
What is Intellect?
Intellect is a mental health benefits company with a mission to make employee wellbeing support accessible, relatable, and stigma-free for workforces and individuals, from everyday support to clinical intervention.
Our research-backed solution fits every employee on any device, from app, desktop, helpline phone call and in-person. We do this by marrying technology with a human touch, delivering culturally-sensitive care with certified coaches, counsellors, and psychologists on the ground across 100+ countries globally.
In moments of need, employees can also find an outlet for effective, in-the-moment care with experienced EAP helpline responders and confirm a timely appointment.
What services are included with Intellect?
We created an easy and effective mental health journey experience for everyone and anyone. With Intellect, you can access all these features in just one platform:
- Self-guided tools, including Learning Paths, Rescue Sessions, Guided Journaling, Guided Meditations, and more
- 1-to-1 Clinical Support with professional Clinical Psychologists and counsellors
- 24/7 Crisis Helpline for immediate support
*Refer to App Navigation Guide for more details on how to access these features.
How can I get access to Intellect Web or how can I log in to an existing account on Intellect Web?
For new users:
- Visit app.intellect.co or click the link above and click Sign up
- Enter code SH007
- Select your language, then sign up using your employee ID
*Having trouble? Email support@intellect.co
Already an Intellect user?
- Visit app.intellect.co
- Enter your employee ID
- Sign in using your password
If you are unable to login using your password, please try to troubleshoot the issue by following the methods below:
- Type in your employee ID and password MANUALLY rather than auto-fill
- Ensure that the employee ID and password are typed in correctly (case sensitive)
- If you’re still unable to log in, you may click on the Forgot password? option
How can I get access to Intellect App or how can I log in to an existing account on Intellect App?
For new users:
- Download the Intellect app
- Select I’m new here
- Select With your organisation
- Enter code SH007 and tap Continue
- Select your language then sign up using your employee ID
*Having trouble? Email support@intellect.co
Already an Intellect user?
- Using your mobile phone, install the Intellect app
- Select “I already have an account”
- Select “Continue with Employee ID”
- Enter the employee ID and password associated with your Intellect account
If you are unable to login using your password, please try to troubleshoot the issue by following the methods below:
- Type in your employee ID and password MANUALLY rather than auto-fill
- Ensure that the employee ID and password are typed in correctly (case sensitive)
- If you’re still unable to log in, you may click on the Forgot password? option
How can I reach out to Intellect?
You can email us directly at support@intellect.co.
Alternatively, you can write in to us through the Intellect app, under “Report a problem” in Settings your Profile tab.
Self-Guided Tools
What are self-guided tools?
Self-guided tools are bite-sized 3 to 5-minute insightful resources designed to help you develop skills to deal with everyday challenges, understand and better manage emotions, and enhance your overall quality of life through introspection and reflection.
These resources offer tips for a wide range of topics, such as improving sleep, reducing anxious thoughts, practising mindfulness, building healthier habits, and many more.
Clinical Support
What is Clinical Support?
Clinical Support at Intellect, also known as therapy and counselling, comprises sessions up to 60 minutes with Clinical Psychologists & Counsellors who provide culturally-sensitive treatment on deeper-rooted challenges, alleviate feelings of distress, and resolve crises.
Your sessions are a safe space to understand the situation(s) you’re in, identify triggers, build coping skills, and achieve acceptance of a diverse range of emotions.
Here are some areas where you can get clinical support on:
✔︎ Chronic depression ✔︎ Grief and bereavement
✔︎ Anxiety issues ✔︎ Addictive behaviours
✔︎ Eating disorders ✔︎ Trauma-related
*Psychologists are not able to prescribe medication, nor provide medical leave certs.
How can I access Clinical Support?
You can access Clinical Support, either by referral from your Coach, or if you would like to connect with a Clinical Provider directly.
In-person sessions are only available to select organisations at select locations. Users who have in-person sessions available will be able to view the option on the Intellect platform when booking a session.
Crisis Helpline
What is Crisis Helpline?
A dedicated helpline where individuals in need can seek immediate in the moment support and assistance. Trained professionals within the Crisis Helpline team offer empathetic listening, crisis intervention, and referrals to appropriate resources or services. They provide real-time support to individuals experiencing various crises, including mental health emergencies, work-related issues, family support, suicidal ideation, and other distressing circumstances.
How can I access the Crisis Helpline?
You have two options to directly access the Crisis Helpline number on the Intellect app itself in the Care Tab or the Profile Tab.
On Web, click on Local Helpline on the home page.
Credits
When are credits consumed?
- When you book and complete a session with your provider; or
- If you cancel less than twenty-four (24) hours prior to the scheduled session; or
- If you miss a session (both virtual and in-person) without cancelling at least twenty-four (24) hours prior to the scheduled session.
Matching and chatting with your coach or counsellor does not consume credits. Refer to Intellect’s Cancellation Policy for more details.
Privacy & Confidentiality
How does Intellect approach data privacy?
Data privacy and security are our utmost priority. As such, we employ rigorous measures that meet the privacy regulatories (e.g. PDPA, HIPAA, GDPR) to ensure that all user data is protected, kept confidential, and never misused.
Our Zero-Knowledge Encryption policy keeps your text-based entries completely private. No one else can access that – not us, nor your employer.
All interactions with our providers are strictly confidential. That means your employer will not know who is using these services.
What data do we store?
The types of data collected include your registration information, participation in sessions, and user engagement data – which are never shared with your employer.
To ensure user anonymity & confidentiality, we only use aggregated and anonymised data for product improvement, development, and research purposes.
*Please refer to our Privacy Policy for details.